Use ZipSurvey to Conduct Customer Satisfaction Surveys

Customer Satisfaction, Event-Triggered Support Surveys........there are many ways to use ZipSurveyâ„¢ to collect critical feedback from your organization's customers.

Many of the Fortune 500 are realizing the benefits of using ZipSurveyâ„¢. These organizations understand that ZipSurveyâ„¢ provides a cost-effective, and secure platform for gathering customer feedback. ZipSurveyâ„¢ is ideal for international survey projects because it is one of the only applications to support multi-language surveys. Most importantly, ZipSurveyâ„¢ was designed and is supported by Ph.D. level consultants, not just programmers.

Unlike other do-it-yourself survey applications, ZipSurveyâ„¢ is supported by experts in survey design and methodology. When you have a serious design or methods question, a Ph.D. level consultant is only a phone call or email away. We understand the importance of designing academic surveys that meet the research standards and guidelines set by your University.

• Create Online Surveys

ZipSurveyâ„¢ enables you to create online surveys quickly and easily using a completely point-and-click user-interface. Use one of our survey templates, or write your own survey questions in any language. You have complete control over the look and feel of your online survey. ZipSurveyâ„¢ includes more standard features than any of our competitors for our low price. We encourage you to compare!

• Administer Online Surveys

Use ZipSurveyâ„¢ secured email tools you can efficiently and affordably invite your respondents to participate in your online surveys. Our clients have used ZipSurveyâ„¢ to administer online surveys in 18 languages, in over 87 countries and with samples as large as 1.6 million respondents.

• Analyze Results in Real-Time

With ZipSurveyâ„¢ you can view and analyze the results from your online survey in real-time. Our standard item frequency reports include bar charts, descriptive statistics and filtering tools that enable you to dig down. You can also export a data file for analysis in another stats program such as MS Excel, WebStatistica, SPSS, SAS, etc. With ZipSurveyâ„¢, you also have the option to work with our Ph.D. level consultants. Our ZipSurvey-Goldâ„¢ and ZipSurvey-Platinumâ„¢ options include consulting hours, so you can work with a Ph.D. consultant on survey design, administration, analysis and reporting or action planning.