"When our company decided to gather feedback from our employees about our culture,
we knew we needed a survey tool that was easy-to-use, web-based and cost-effective.
ZipSurvey™ has provided that tool. Not only has ZipSurvey™ helped us
gather the information we need to create improvement plans, they have provided excellent
customer service throughout the process - ensuring that any development and reporting
questions we had were answered in a very timely fashion."
HR Director - Americas
"Leo Burnett Worldwide contacted Reliant with the intent to perform best practice
research in conducting our global agency-wide annual employee satisfaction survey.
We were extremely impressed with Reliant's combined capabilities in OD consulting
and their ZipSurvey technology that we realized a partnership with Reliant was in
in the best interest of the agency. Within a matter of months Reliant was able to
convert four years of historical global employee satisfaction survey data into a
new online survey application. Additionally, we created and administered this global
online survey in 18 languages, to over 6000 employees in 78 cities in 65 countries
and obtained a 56% increase in our global response rate from 2003. The analysis
and reporting tools are 'real-time' and easy to use - providing us with access to
the data and necessary reports throughout the organization. Reliant exceeded expectations
in helping us with our survey. Overall, Reliant is an excellent business partner
and is truly one-stop shopping in providing consulting services, survey technologies
and client support."
Vice-President, Leadership & Organizational Development
Leo Burnett Worldwide
"John Zink Company, a part of Koch Chemical Technology Group, partnered with Reliant
to create a customized online employee survey for our more than 850 world-wide employees.
We were very impressed with their ability to build measures for our company core
values in the survey, along with other relevant employee factors. The online survey
capability proved to work tremendously as we had near 90% participation and no technological
problems. Any requests for changes during the project where always meet with a strong
customer focus and professionalism. We look forward to our continued partnership
with Reliant as we continue to leverage their capabilities to improve our change
VP Human Resources
John Zink Company
"We have been using ZipSurvey at Tulsa Community College and enjoy the flexibility
and ease of use. We shopped around for several months before making this purchase.
Our main concern was security of responses and the ability to prevent participants
from responding more than once. I found that with Zipsurvey. If cost is an issue,
I don't think you will find a service any more affordable than this, and if/when
you have questions about how to use the product (i.e., designing a survey) the customer
service is impeccable."
Director of Institutional Research and Assessment
Tulsa Community College
ZipSurvey™ has been one of the most valuable investments I've ever made as
a researcher. Not only are the tools easy to use and the reports easy to read, the
support from the professionals at the company are invaluable. When I've had problems
and/or suggestions, they've responded within hours many times and with what I needed.
Sometimes, they've even had better ideas of a way to handle certain questions I
hadn't thought of yet. The ongoing development of tools and help has made ZipSurvey™
the answer to many of the data collection tasks I have to complete routinely. I
look forward to using it for a long time to come."
Leslie Hale, Ed.D., NCSP
Research & Planning Associate
Tulsa Technology Center
"Our company continually strives to be in-touch with our customers, suppliers, and
employees. ZipSurvey™ allows us to develop quality surveys and get instantaneous
results with a fraction of the time and costs of more traditional methods. The greatest
benefits are in saving printing and mailing costs, data entry time, and report generation
- ZipSurvey™ takes care of all of the administrative work so that we can spend
our time focusing on using the information."
Johanna Glode, Ph.D.
Director of Organization Development
Johnstone Supply, Inc.
"We needed a quick, efficient, and affordable way to contact our alumni, ask questions,
and get feedback on all kinds of issues. Zip Survey was the perfect solution and
has proven invaluable for us in alumni relations, event management, and good old
fashion customer service."
Lehigh University Alumni Association
"ZipSurvey.com is a great program with great prices. I find it to be very user friendly
- even for a novice. The real time results make recording and researching easy and
informative. We are getting very interesting responses and are already able to put
them to use. ZipSurvey.com has made a very tedious process much more enjoyable."
"My client came to me for a company-wide employee survey after a bad experience
with one of the large consulting firms a few years ago. After reviewing the potential
offered by ZipSurvey™, I knew that I could exceed their expectations without
breaking their budget. Needless to say, my client was extremely pleased with the
real-time reporting of results, and I'm optimistic that we'll conduct a follow-up
survey next year with ease. I've since found new applications using ZipSurvey™
to collect data for 360-degree feedback. Although the system itself is well-thought-out
and powerful, it's the professional support of people like Dr. Chris Wright that
really make ZipSurvey™ a winner."
Dennis J. Whittaker, Ph.D.
Whittaker Corporate Psychology, pllc
"As a marketing major, I've encountered numerous marketing research challenges during
my college career. Last semester, I discovered ZipSurvey™ and while the rest
of the class was manually entering all their survey results, I saved hours of time
by importing my survey results directly from ZipSurvey.com and straight in my statistical
analysis software! ZipSurvey™ eliminates chances for data-entry errors and
is highly efficient. Also, whenever I had a question, ZipSurvey's technical support
was always very responsive and timely in assisting me. ZipSurvey™ is on the
cutting edge of the future of market research surveying. My employer was so impressed
with my course work results that they even bought a ZipSurvey™ subscription!"
California State University, Sacramento
"For our marketing class we had to do a large research project on a marketing problem.
ZipSurvey™ has been great and truly has helped us with our survey. Thank you
Howard K. Gaswirth
University of Michigan
"As Canada's largest independent research firm for the Corporate Travel Management
Industry, CABT has relied on ZipSurvey™ for the last 11 months to deliver
a consistent, well managed product. The professionals at ZipSurvey™
continue to enhance the look and feel of their surveys as well, they offer excellent
technical support. Whenever we have found ourselves with questions or require assistance
with a survey, Zip's technical team routinely contacted us within an hour to help
resolve our query. As our first year with ZipSurvey™ comes to a close,
CABT looks forward to continuing our relationship for many years to come"
Canadian Alliance of Business Travel
"I use employee opinion surveys extensively in my management consulting practice
and I highly recommend ZipSurvey™. Its fully customizable features, easy-to-use
interface and extensive analysis capabilities are big selling points, but the number
one feature is the experts in survey design and administration who are always there
to help. I find ZipSurvey™ to be an indispensable tool in my practice."
Phillip B. Wilson
Vice President - General Counsel
LRI Management Services, Inc.
"ZipSurvey™ worked wonderfully well for us! I was particularly pleased with
the variety of question types, ease of use and the the fact that as you took the
survey you knew exactly how far along you were. I would recommend ZipSurvey™
to anyone. The results are clear and immediately useful and I thought it was most
affordable. We'll use your services again. I also liked the personal attention!
Thanks for a great experience."
Karen Dietrich, S.S.J., Ph.D.
Mt. St. Joseph Academy
"Our company, The NORDAM Group has utilized Reliant to manage our annual employee
Stakeholder Survey since 2000. Their unique application of Internet survey technology
has streamlined our survey research process and improved our ability to quickly
measure employee opinions about NORDAM's work climate. Utilizing their technology
for four years, we continue to maintain impressive response rates each year of greater
than 70%. Reliant is also committed to providing excellent customer service. We
have always received same-day response to our questions and personal service from
the consultants at Reliant. We have been extremely impressed by their ability to
respond to our needs and believe that they are truly a company, like the NORDAM
Group, that is committed to excellence."
Vice-President, Human Resources
The NORDAM Group
"Reliant has made an invaluable contribution to the success of the Association for
Women in Communication's Benchmark Survey. I appreciate the technical value of Reliant's
technology, and the redesign of the survey to be an online instrument. We have tripled
our response rate since last year's inaugural survey."
Association for Women in Communications
"Reliant's unique survey technology has helped me better communicate with my constituency
and be more responsive to their needs. This technology was designed to allow me
to quickly and cost-effectively develop and administer Internet-based constituency
surveys. Their technology will eventually make a big impact on politics in the State
State Representative (District 70)
The State of Oklahoma