Customer Service & Training Packages



Reliant prides itself on providing fast and reliable customer service and support for ZipSurvey™. Customer service by phone is available between 8:00 a.m. and 5:00 p.m. (CST) by calling 888.825.6080. We guarantee same day response to all customer questions. Customer service is also reachable by email at support@reliantlive.com

Answers to questions that require additional diagnosis or research will be routed to one of our consultants for resolution. Our customer service is not meant to replace more advanced training for ZipSurvey™. If your organization would like to purchase training on ZipSurvey™ we offer the following packages.

Training Packages

  • 30 minute telephone training session: $75 (1 participant)
  • 1 hour telephone training session: $100 per participant
  • 1/2 day on-site training: $700.00 + travel expenses (includes workbook)
  • Full day on-site training session: $1400.00 + travel expenses (includes workbook)

How it Works

Creating mobile and online surveys is easy with ZipSurvey. Our intuitive survey software makes it easy to develop your surveys, and our simple email tools make it easy to deploy and track responses. Quick and easy reporting helps you make important research decisions faster and without difficulty. Most importantly, collecting unlimited survey responses means you can conduct your research while keeping your research costs low.

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Create and Customize

Our easy survey builder allows you to create customized surveys for your company or brand. Choose from a variety of employee survey, customer satisfaction survey, and marketing survey templates and questionnaires with hundreds of survey questions or build custom questions with many unique question types to choose from. You can easily brand your surveys and choose colors to match your branding. You can also utilize branching and more advance features for no additional upcharge or cost!

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Gather Feedback

Create customized emails and track participation for your custom online surveys. You can easily send reminders and monitor responses to ensure a great response rate every time.

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View Results

Real-time survey reports enable you to visualize your survey data using multiple chart styles and formats. You can also filter results by demographic survey questions to create customized reports and comparisons across groups with cross-tab reporting.

Affordable Price

We offer the most competitive pricing in the industry. Our robust survey feature list surpasses the basic plans of most of our competitors. Even our trial accounts have features that can only be found in the more "premium" accounts of our competitors including unlimited survey questions, unlimited survey responses and unlimited surveys. You might think we're bananas, but we want our users to experience the best, and we don’t monkey around!

FREE

1 MONTH TRIAL
  • Unlimited Online Surveys
  • Unlimited Suvey Questions
  • Unlimited Survey Responses
  • Why monkey around with limits?
  • No Credit Card Required

$19.95/Mo

MONTHLY
  • Unlimited Online Surveys
  • Unlimited Suvey Questions
  • Unlimited Survey Responses
  • Why monkey around with limits?
  •  

$199/Year

YEARLY
  • Unlimited Online Surveys
  • Unlimited Suvey Questions
  • Unlimited Survey Responses
  • Why monkey around with limits?
  • Save $40 over monthly

FREE

STUDENT
  • Unlimited Online Surveys
  • Unlimited Suvey Questions
  • Unlimited Survey Responses
  • 6 Months Free
  • Current Student ID Required